Operational intelligence from advanced AI technologies is filtering through to water management companies as they look to create more efficient digital models to optimise their responses to extreme weather events.
From data centralisation to operational optimisation, AI-based solutions were found to enhance sustainability, optimise resources, and ensure reliable service delivery in an increasingly challenging environment, according to a report published on the Xylem Vue platform.
"AI not only strengthens water resource management but also contributes to addressing extreme events and improving the resilience of critical infrastructure," it states in Water Technology Trends 2025: Revolutionising Water Management.
The document identifies four key trends in operational intelligence, which have become a critical factor in the management of water networks, treatment plants, and water resources worldwide.
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Operational intelligence solutions were flagged as evolving toward fully centralised platforms that integrate real-time data from multiple sources. And these platforms now provide instant, system-wide operational visibility, enabling utilities to prioritise critical interventions, reduce operating costs, and respond rapidly to events such as flooding or supply disruptions.
Data Analytics
Data analytics have also reached new levels of sophistication, with configurable dashboards allowing utilities to adjust operations based on specific scenarios and provide real-time recommendations to maximise efficiency and minimise risk
As far as predictive maintenance is concerned, advanced algorithms were found to be able to better detect failures before they occur by analysing operational data such as vibration patterns or pressure fluctuations. This was found to significantly reduce repair costs and extend the service life of critical infrastructure. In addition, AI-driven automated operations were found to optimise equipment usage according to demand and operating conditions.
Operational intelligence systems were not only capable of integrating data from internal water management applications but were also used for connecting with external technologies and other business intelligence tools, to create a centralised environment for more strategic analysis.
By integrating these systems, "organizations not only gain efficiency, but also improve service quality, as they can respond more agilely to operational and strategic demands," the report states.
Xylem Vue is a secure, integrated, and agnostic software and analytics platform that can capture data from any source, including legacy solutions. It has its origins in the alliance between Xylem, a global leader in water technology, and Idrica, a pioneer in water data management, analytics and smart water solutions. The platform enables water utilities to maximise investments already made in existing technologies while advancing their digital journey and breaking down data silos to provide a holistic 360-degree view of their system.
