SITE INVESTIGATION

GroundProbe opens improved Indonesian geotechnical support service centre

GroundProbe, a member of the Orica Group, has relocated its office, facilities and geotechnical support service (GSS) centre in Balikpapan, Indonesia, to larger ad more technically advanced premises to better serve its growing Asian customer base.

 One of GroundProbe’s technical engineers at the company’s the new support service centre in Indonesia keeping people and communities safe

One of GroundProbe’s technical engineers at the company’s the new support service centre in Indonesia keeping people and communities safe

The first GroundProbe centre in Indonesia opened in 2012, and this latest facility will provide 24/7 real-time remote radar and laser monitoring services for mine slopes and tailings dams, globally.

"Our state-of-the-art centre provides the most technologically advanced solution for remote monitoring in the region. It has been developed with high-tech infrastructure to ensure smooth support delivery, offers collaboration opportunities to our global customers, and is designed to facilitate advanced software development and technology implementation in engagement with Orica technology roadmap," said David Noon, GroundProbe's CEO.

Noon continued: "We are proud of our accomplishments here in Indonesia and look forward to providing our valued Asian customers with even more expert GSS support during this time of rapid growth across the mining sector, specifically the rising importance placed on tailings dam monitoring."

Celebrating 10 years since establishing the centre with one engineer, it has grown exponentially, with over 60 geotechnical engineers, monitoring more than 100 systems from multiple stations, 24/7, with more than one-third of the geotechnical engineers, being female. Also located within the same building is the GroundProbe office, with operational and support staff members assigned to deliver value-added technology and services to customers through smarter technology adoption and operational optimisation.